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Thursday, April 21, 2016

Users Receive Error "Exception: oracle.apps.fnd.common.AppsException: oracle.apps.fnd.common.PoolException: Exception creating new Poolable object" During Login To E-Business Suite

On : 12.1.1 version, Jserv, JDK, JVM, JRE

When attempting to login EBS, the following error occurs.

ERROR
-----------------------
Unable to generate forwarding URL. Exception: oracle.apps.fnd.common.AppsException: oracle.apps.fnd.common.PoolException: Exception creating new Poolable object

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login EBS
2. Error occurs

Also, Following error message can be found in OACORE application log:
......
Caused by: oracle.net.ns.NetException: Socket read timed out
at oracle.net.ns.Packet.receive(Packet.java:320)
at oracle.net.ns.NSProtocol.connect(NSProtocol.java:286)
at oracle.jdbc.driver.T4CConnection.connect(T4CConnection.java:1042)
at oracle.jdbc.driver.T4CConnection.logon(T4CConnection.java:301)
... 80 more

Workaround:
--------------------------------------------------------
Comments out the definition in /etc/resolve.conf
e.g.
Before:
#search kkcl.com
nameserver 202.96.209.133
nameserver 202.96.209.133
After:
#search kkcl.com
#nameserver 202.96.209.133
#nameserver 202.96.209.133
--------------------------------------------------------
This is a temporarily solution for this issue.
If customer wants to fix the issue permanently.
The solution is to get help from OS/Network DBA to setup DNS server correctly.

2 comments:

Sridevi K said...


Regards
Sridevi Koduru (Senior Oracle Apps Trainer Oracleappstechnical.com)
LinkedIn profile - https://in.linkedin.com/in/sridevi-koduru-9b876a8b
Please Contact for One to One Online Training on Oracle Apps Technical, Financials, SCM, SQL, PL/SQL, D2K at training@oracleappstechnical.com | +91 - 9581017828.

reed_one said...

hi, i got the same problem, i'm newbie in oracle ebs, if i may ask where is OACORE application log? what file? i tried to find it but have many result...

thanks