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Tuesday, July 26, 2016

About Incidents in OEM

An incident is a single occurrence of a problem. When a problem (critical error) occurs multiple times, an incident is created for each occurrence. Incidents are timestamped and tracked in the Automatic Diagnostic Repository (ADR). Each incident is identified by a numeric incident ID, which is unique within the ADR. When an incident occurs, the database:
  • Makes an entry in the alert log.
  • Sends an incident alert to Cloud Control.
  • Gathers first-failure diagnostic data about the incident in the form of dump files (incident dumps).
  • Tags the incident dumps with the incident ID.
  • Stores the incident dumps in an ADR subdirectory created for that incident.

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